Customer Assistance: Payment Options

Designer.shoebuy.com customers may purchase products by major credit card, PayPal®, cashier's check, or money order. Click one of the links below to learn more about how to pay for, change, or cancel your orders.

Payment By Credit Card

Designer.shoebuy.com accepts major credit cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB. Simply fill your shopping bag with your products of choice, click checkout, and provide your credit card information as requested. The credit card that you specify will be charged when the order is shipped. For questions concerning card security, see our 100% Safe Purchase Guarantee.

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Payment By PayPal®

Save time. Check out securely. Pay without sharing your financial information.

PayPal®, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal® has over 64 million member accounts in 45 countries. It's accepted by merchants everywhere, both on and off eBay. PayPal® helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal®, your financial information is never shared with the merchant.

To make a purchase using PayPal® as your payment option, simply use the standard designer.shoebuy.com checkout, select PayPal® as your payment option when prompted, and you will be given the option to use an existing PayPal® account if you already have one or to create a new PayPal® account if you do not yet have one.

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Payment By Bill Me Later®

Buy Fast and Feel Secure with Bill Me Later®

Bill Me Later® is a convenient and secure new payment option designed for purchasing on the web or over the phone. As a credit account, Bill Me Later® provides you with the flexibility to purchase without using your credit card.

To make a purchase using Bill Me Later® as your payment option, simply use the standard designer.shoebuy.com checkout and select Bill Me Later® as your payment option when prompted. Currently Bill Me Later® is only available for orders originating in the United States.

To learn more about Bill Me Later®, click here.

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Payment By eBillme™

Pay cash with online banking. eBillme™ is the safest way to pay cash when shopping online, through the privacy and security of your bank's online bill pay system.

eBillme™ provides free Buyer Protection with every order, guaranteeing your eBillme™ purchase is covered for: fraud protection, price protection, return guarantee and in-transit damage protection.

Payments may take 1-3 business days to be processed before your order can be authorized to ship.

To learn more about eBillme™, click here to View Demo.

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Payment By Western Union®

You can pay for your order in CASH at any Western Union® Agent location.

To make a purchase using Western Union® as your payment option:

  1. Use the standard designer.shoebuy.com checkout and select Western Union® as your payment option when prompted.
  2. Bring your designer.shoebuy.com order confirmation number and exact cash payment to any Western Union® Agent location. (Total payment includes designer.shoebuy.com order total plus a service fee for using the Western Union® cash payment service.).
  3. Fill out the grey SwiftPay (Prepaid) form at the counter using your designer.shoebuy.com order confirmation number.
  4. Present the completed form and the exact cash payment to the Western Union® Agent clerk. Shoebuy.com Designer will begin processing your order as soon as Shoebuy.com Designer receives notification from Western Union® that your cash payment is complete.

Please note:

  • After completing your order on Shoebuy.com Designer, you have 48 hours to make your cash payment at your local Western Union®. If Western Union® does not receive your cash payment within 48 hours, your designer.shoebuy.com order will be cancelled automatically.
  • Please allow 30 minutes between placing your order and making your payment with Western Union®.
  • To find the Western Union® location nearest you, call Western Union® at 1-800-325-6000 (press 2) or search for a Western Union® location online by visiting www.westernunion.com.
  • Western Union® will charge you the designer.shoebuy.com order total plus a service fee for using the Western Union® cash payment service. For orders U.S. $150.00 or less, the Western Union® service fee is $4.45. For orders U.S. $150.01 to $500.00, the Western Union® service fee is $6.45. For orders U.S. $500.01 to $1000.00, the Western Union® service fee is $10.45.

To learn more about Western Union®, click here.

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Google Checkout™

Find it with Google. Buy it with Google Checkout™.

Want a faster, safer and more convenient way to shop online? You got it. Stop creating multiple accounts and passwords. With Google Checkout™ you can quickly and easily buy from stores across the web and track all your orders and shipping in one place. Shop with confidence. Google Checkout's fraud protection policy covers you against unauthorized purchases made through Google Checkout™, and Google Checkout™ doesn't share your purchase history or full credit card number with sellers. Control commercial spam. You can keep your email address confidential, and easily turn off unwanted emails from stores where you use Google Checkout™.

To make a purchase using Google Checkout™ as your payment option, simply use the standard designer.shoebuy.com checkout, select Google Checkout™ as your payment option when prompted, and you will be given the option to use an existing Google Checkout™ account if you already have one or to create a new Google Checkout™ account if you do not yet have one.

To learn more about Google Checkout™, click here.

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Payment By Cashier's Check or Money Order

If you would like to pay by Cashier's Check or Money Order, please call designer.shoebuy.com Customer Assistance toll free at 1-888-200-8414. Outside of the United States, please call 1-617-451-2880. A Customer Assistance associate will assist you to complete your purchase.

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Payment By Phone

If you would like to pay by phone, please call designer.shoebuy.com Customer Assistance toll-free at 1-888-200-8414. Outside of the United States, please call 1-617-451-2880. For phone hours, click here.

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100% Safe Purchase Guarantee

We guarantee that any purchase you make on the designer.shoebuy.com website will be 100% safe. Although we never intend to have an incident of credit card fraud, if unauthorized charges are made to your credit card as a result of doing business with designer.shoebuy.com, you will pay nothing.

To learn more about the designer.shoebuy.com 100% Safe Purchase Guarantee, click here

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Change Or Cancel An Order

If you would like to change or cancel an order, please call designer.shoebuy.com Customer Assistance toll-free at 1-888-200-8414 as soon as possible after placing your order. Outside of the United States, please call 1-617-451-2880. For phone hours, click here.

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Invoices

When you complete your online order, you may wish to print the order confirmation screen as a record of your order. If you provide a valid email address when you order, you will receive an email with the subject "designer.shoebuy.com Order Confirmation". This email may also serve as a record of your order. Designer.shoebuy.com is pleased to inform you that you will soon have the ability to print an invoice at any time in addition to the options already available.

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